![]() ![]() Sometimes tracking and monitoring these phone calls can be disruptive or chaotic. Thanks goodness there’s Phone Amego where you can essentially create a mini call centre in your Mac. Peter Sichel from Sustainable Softworks developed this app to embrace the iPhone and the internet by integrating phones into your Mac based workflow. More recent iPhones can use "Wireless iAP v2" which provides this support.Juggling multiple calls at one time can be difficult with other apps because the full CRM window will constantly pop-up when new contacts are invited, but with Phone Amego an efficient HUD display let’s you decide what customer records you want to pull up. It’s essentially the same as HFP but without audio. If your phone supports the Serial Port Profile (SPP), use that instead. Since Phone Amego is no longer connected to your phone, you need to tell it when the call ends by pressing the Call End (Hang Up) button on your Mac.Ī better alternative is to not use Bluetooth HFP "Handsfree Gateway". If you choose the “Disconnect’ option, Phone Amego disconnects from your Bluetooth phone once the call is established which forces the audio back to your phone. The HF can close the audio connection to transfer it back, but if the connection is interrupted for any reason, the audio will switch back to the HF. The Bluetooth HFP is designed to always transfer audio to the HF device when a call comes in. For modern iPhones, you can use the "Wireless iAP v2" profile at the same time as a Bluetooth headset since iPhone can connect to more than one Bluetooth device at a time. In this case, you may be able to use a Bluetooth headset (HFP) with your phone along side Phone Amego that is using the SPP. If you connect to your phone using the SPP, there will be no attempt to re-route the call audio to your Mac. Many phones support the Bluetooth Serial Port Profile (SPP) in addition to HFP. If you need to restore the call audio, reset the "Audio Source" to be your phone, or enable the speakerphone feature on your handset. Some cell phones may try again to send the audio to your Mac or get confused. If you answered to call from your cell phone, Phone Amego will redirect the audio back to your cell phone (by closing the connection). If you answered the call from your Mac, Phone Amego will accept the audio connection to become a handsfree speakerphone. When a call is answered, your cell phone will try to route the audio to your Mac. To your cell phone, Phone Amego may appear as a handsfree headset. Phone Amego uses the Bluetooth Handsfree Proflie (HFP) to connect with many Bluetooth cell phones. I have tested Phone Amego with these phones:Ĭustomers also report success with these phones: Phone Amego works with many Bluetooth phones such as those by Nokia, Motorola, Sony Ericsson, RIM BlackBerry, Google Android, and Apple iPhone. Once a compatible Bluetooth service is selected, Phone Amego scans to see if your phone is turned on and within range approximately every 30 seconds and will connect automatically as needed. If you don't want to use your computer as a speaker phone, I recommend "Wireless iAP v2". For iPhone, you can choose "Handsfree Gateway" or "Wireless iAP v2" (iPhone Accessory Profile). I recommend choosing the first Serial Port or Handsfree Gateway listed. If that doesn't work, try the others. ![]() It is possible that your phone offers more than one service that matches the Handsfree (HFP) or Serial Port Profile (SPP). ![]() To add a device, Press " +" below the Telephone Devices table, select the kind of device you want to add, and then press Attach Device. Click here for more information on configuring Bluetooth to "pair" with your phone. You can monitor upto 8 cell phones at the same time for Caller ID, and select which one will be used for dialing. You can use Phone Amego with Bluetooth cell phones that have been paired with your computer. ![]()
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